Managed Valkey — Swiss cloud, full control

Frequently Asked Questions

What is a managed Valkey service?

A managed Valkey service means VSHN takes full operational responsibility for your Valkey instance. We provision the infrastructure on your chosen cloud provider — whether cloudscale.ch, Exoscale, AWS, Google Cloud, or Microsoft Azure — configure and secure Valkey, apply updates, perform daily encrypted backups with 100 GB of included storage, and monitor the service 24/7. You connect to a production-ready, enterprise-grade in-memory key–value store without running any infrastructure yourself.

What is Valkey and how does it relate to Redis?

Valkey is an open-source, high-performance in-memory key–value store forked from Redis in 2024 after Redis changed to a non-open-source licence. Valkey is now a Linux Foundation project, ensuring its development remains community-driven and vendor-neutral. It is API-compatible with Redis, so existing clients, libraries, and tooling work without modification. Major cloud providers including AWS and Google Cloud are active contributors to the Valkey project.

What SLA do you offer for managed Valkey?

We offer two service tiers. The best-effort plan has no formal SLA and is ideal for development environments and non-critical workloads at CHF 200 per month. Our production plans guarantee 99.99% availability, meaning less than 53 minutes of downtime per year. Critical incidents are responded to within 15 minutes. All SLA commitments are documented in a written service agreement signed before any deployment begins.

What infrastructure do I need to provide?

For cloud deployments you do not need to provide any hardware — VSHN provisions everything on your behalf on Swiss providers such as cloudscale.ch or Exoscale, or on international platforms like AWS, Google Cloud, or Microsoft Azure. For on-premises deployments you provide a server meeting our minimum specifications (4 vCPU, 8 GB RAM) running Ubuntu 22.04 LTS. VSHN handles the rest: networking, firewall rules, Valkey installation, and all ongoing operations.

How are backups handled?

Backups run automatically every day using Valkey's native persistence mechanisms — RDB snapshots or AOF logs, configured to match your durability requirements. Each backup is encrypted at rest and stored off-site, away from the primary infrastructure. 100 GB of backup storage is included in every plan. Backups are retained for 30 days by default; longer retention periods are available. Restoration to any backup point within the retention window typically takes under 30 minutes.

How is managed Valkey priced?

VSHN offers managed Valkey tailored to your specific requirements. Plans range from best-effort single instances to production-grade deployments with a 99.99% guaranteed availability SLA and multi-node clusters with automatic failover. All plans include backup storage, monitoring, and engineering support. Contact us for a personalised quote — we provide a written cost estimate within one business day with no commitment required.

Can I run Valkey on Swiss cloud infrastructure?

Yes. VSHN deploys managed Valkey on Swiss cloud providers by default, including cloudscale.ch and Exoscale, both of which operate data centres exclusively in Switzerland. If data residency is a compliance requirement, these providers are the recommended choice. We also support AWS (Zurich region), Google Cloud, and Microsoft Azure where Swiss regions are available. Your data sovereignty requirements are documented in the service agreement, and no data ever leaves your chosen region without explicit consent.

Is Valkey compatible with my existing Redis clients?

Yes. Valkey maintains full API compatibility with Redis, meaning any Redis client library — in Python, Java, Node.js, Go, Ruby, or any other language — works with a VSHN-managed Valkey instance without code changes. Both RESP2 and RESP3 protocols are supported. Existing Redis Sentinel or Redis Cluster setups can typically migrate with only a connection string change. As a Linux Foundation project, Valkey's Redis compatibility is a core design commitment, not a temporary measure. VSHN can advise on migration from self-managed Redis or hosted services.

Does VSHN offer Valkey on Kubernetes?

Yes. VSHN provides managed Valkey on Kubernetes via APPUiO Cloud, our Swiss Kubernetes managed platform. This places a dedicated Valkey instance inside your cluster, reducing latency and eliminating egress costs. The same 99.99% SLA, 100 GB backup storage, and 24/7 engineering support apply. Provisioning happens via a Kubernetes operator — request a new instance with a single manifest and VSHN handles the rest, including updates, monitoring, and incident response.

How do I get started with managed Valkey?

Contact us using the form below. Tell us your expected throughput (operations per second), data size, preferred cloud provider — for example cloudscale.ch, Exoscale, AWS, or Google Cloud — and whether you need a 99.99% SLA. We provide a written requirements analysis and cost estimate within one business day. There is no commitment at the requirements stage. Once you decide to proceed, setup is free and your Valkey instance is typically production-ready within two business days.